FAQ
Do you offer childcare only in the winter?
I offer childcare services all year round, not just during the winter ski season.
Will my nanny be qualified?
I am insured, qualified, and first aid trained, with experience providing professional childcare in both chalet and home settings.
What are the ratios?
0 - 2 years = 1:2
2 - 4 years = 1:3
4 years and above = 1:4
Ratios will be confirmed and may be adjusted at the time of booking depending on the needs of the children.
When will I meet the nanny?
I will usually arrive 15–20 minutes before the booking starts to introduce myself and discuss the plan for the day or week.
Can you ski/snowboard with the children?
No. I am not insured or qualified to ski or snowboard with the children.
Do you provide lunch?
Lunch is not included as part of my childcare service. However, I am happy to prepare food provided by the family. I can also take children to cafés, restaurants, or picnics where appropriate, provided a kitty is left to cover any expenses.
Do you provide toys?
Yes. I bring a selection of age-appropriate toys to keep children entertained throughout their care.
What happens if I forget an item of my child’s clothing?
There are local shops such as Intersport and Little One Boutique where clothing and essentials can be purchased if needed.
Where can we rent a buggy?
Buggies can be rented from Intersport or Skimium – Alpes Altitude, depending on availability in resort.
How do we pay?
To confirm your booking, a 20% deposit is required at the time of reservation. The remaining balance is due 4 weeks before arrival.For group bookings, we are happy to arrange split payments between families.
*If you have any questions, please use the contact form or call directly and I will be happy to help.